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Help for OS Studio (storage cleanup for Mac). We read every message.
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Before you write
Check the FAQ and release notes first. If something still fails, include your macOS version, OS Studio version, and what you were doing when it happened.
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Common topics
License or checkout
Include the email you used at purchase. For Paddle receipts, mention the transaction date if you have it.
First launch / Gatekeeper
macOS may block apps that are not from the App Store the first time. Use System Settings → Privacy & Security → Open Anyway when you trust the download.
Scans or previews
Describe which category or screen you were on and what looked wrong. Screenshots help if you can share them.